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Bookstore Policies
Return Policy

A CLC Bookstore receipt is required for all returns. Unopened general merchandise and software may be returned within 24 hours of purchase. Software is not returnable if opened. Books may be returned through the 5th day of the semester, and new books must be returned in original condition. Please notify us within 5 business days from receipt of your order if there are any items damaged or discrepancies.

Shipping Policy

Central Lakes College Bookstore provides shipping on all items shipped within the contiguous United States. Best rate shipping charges apply to all other destinations. Please note that we cannot ship to post office (PO) boxes. Orders will be processed within 1-2 business days. Shipping time / rates vary depending on location and time of year.

Bookstore Charging

Bookstore charging is open four weeks each semester; beginning three weeks prior to the start of each semester and ending the fifth day of the semester.

Students that have met the minimum tuition payment criteria, and are not in danger of having their course registrations cancelled for non-payment, may charge up to $1000 in the campus bookstore for textbooks and related supplies.

  • A picture ID (student id, driver’s license) is required to charge books.
  • Bring a copy of your class schedule. You will need the course and section numbers that appear on the class schedule to select the right books for each class. If you do not have a copy of your schedule you can print one through e-Services.
  • Keep your receipts for all of your books. This will be needed if you drop a class, to exchange a book and for tax purposes.

You can also purchase your books online, charge them to financial aid, PSEO or credit card, and have them shipped directly to you.

Nondiscrimination Policy

CLC is an affirmative action, equal opportunity employer and educator. We are committed to a policy of nondiscrimination in employment and education opportunity and work to provide reasonable accommodations for all persons with disabilities. Accommodations are provided on an individualized, as-needed basis, determined through appropriate documentation of need. Please contact Accessibility Services (AS) at [email protected], 218-855-8175, or office E138 to meet and discuss reasonable and appropriate accommodations. This syllabus is available in alternate formats by AS upon request.


Privacy Policy And Terms Of Use

Introduction - CLC Bookstore is committed to protecting your privacy. We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is for CLC Bookstore's Web site only and does not apply to other 3rd party web sites linked to from our web site. Please check the privacy policies on those web sites for more information.

Personal Information Collected - CLC Bookstore recognizes the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This may include, but is not limited to, a first and last name, a physical address, an email address, a student id number, or a phone number. If you are visiting our site to browse or find information about CLC Bookstore's products or services, you do not need to provide any personal information. If you decide to make a purchase, however, we may collect this information so that we can provide you with the product or service you requested.

Personal Information Use - CLC Bookstore uses personal information provided by you so that we can service your account. Also note that we may need to transfer that information to our agents or employees of our service providers. We will not sell or trade your information to unrelated third parties. When you submit an order you will receive an email confirmation from our system. As your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. We may also periodically send you email notifications concerning products or services. Any such notification will include instructions for opting out of future mailings.

Information Control - Your customer profile is accessible from our website and you may update it at anytime. Our web site provides you with the ability to change your phone numbers, physical addresses, and email address information stored in your profile. You may also write to us at the address listed at the bottom of this policy to request that we make the change for you.

Supplemental Technologies - Our website uses cookies, session identifiers, JavaScript(tm), and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript(tm), may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer.

Confidentiality and Security - CLC Bookstore takes reasonable steps to ensure that your information is protected. On our website we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information.

Notifications - This web site may send you notifications via email in order to service your CLC Bookstore account. These notifications are considered part of our service and may not be disabled. We will send the email but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it when your address changes.

Brainerd Campus

Monday-Friday: 9:00am - 3:00pm

501 West College Dr
Brainerd, MN 56401

Staples Campus

Wednesday & Thursday

9:00am - 3:00pm

1830 Airport Rd
Staples, MN 56479

Privacy and Disclaimer